Calls

Field Name  API Format Description Data Type Maximum LImit
Record ID  call_id The unique id number Auto Increment BigInt(32)
Record Type  type The type of record Text box -
Record Owner  owner  The Snapforce CRM user for whom the record is assigned Lookup -
Caller Name caller_name The name of the caller (manually logged call) Text box 150
Call Reason call_reason The reason of the call Picklist 150
Call Result call_result The result or outcome of the call. Picklist 150
Call Notes call_notes The notes taken about the call. Text Area 5000
Duration duration The length or duration of the call. This is returned in total seconds. (auto logged calls) Number 16,0
Caller ID caller_id The caller id of caller or callee (auto logged calls) Text 50
Account ID account_id The account id this note is associated with Lookup(Account) Numeric(32)
Contact ID contact_id The contact id this note is associated with Lookup(Contact) Numeric(32)
Lead ID lead_id The lead id this note is associated with Lookup(Lead) Numeric(32)
Opportunity ID opp_id The Opportunity id this note is associated with Lookup(Opportunity) Numeric(32)
Case ID case_id The Case id this note is associated with Lookup(Case) Numeric(32)
Campaign ID campaign_id The Campaign id this note is associated with Lookup(Campaign) Numeric(32)
Project ID project_id The Project id this note is associated with Lookup(Project) Numeric(32)
Asset ID asset_id The Asset id this note is associated with Lookup(Asset) Numeric(32)
Sales Order ID sales_order_id The Sales Order id this note is associated with Lookup(Sales Order) Numeric(32)
Invoice ID invoice_id The Invoice id this note is associated with Lookup(Invoice) Numeric(32)
Created By call_taken_by Who created this record Lookup(Username) Alphanumeric(150)
Date Created  date_created  The date the record was created.  DateTime  0000-00-00 00:00:00